frequently asked Questions

When developing the E-Scrubber+, emphasis was placed on maximum cleaning success. High rotational speeds are counterproductive for many applications. The high speed makes the wax and cleaning agent warm. The result would be uncontrolled and unwanted “sanding” instead of cleaning or waxing. Furthermore, slow-moving machines are much easier and safer to handle. This is extremely important, especially underwater.

Depending on the speed selected, between 1 and 3 hours.

The charging unit included in delivery is connected to a USB-A power supply. Please ensure there is sufficient power of >7.5 watts (5 Vdc / 1.5 A). We do not recommend charging via a laptop output, for example. This can result in damage to the laptop.

With the included USB-A charging adapter, the charging time is approx. 4 hours until 100% charge. The prerequisite is a USB-A power supply with at least 7.5 watts (5 Vdc / 1.5 A).

Der E-Scrubber entlädt sich täglich mit ca. 3~4 Prozent. Das bedeutet nach ca. 2~3 Wochen Stand-Bye-Zeit hat sich der Akku fast vollständig entladen.
Wir empfehlen daher den E-Scrubber während der Saison immer am Ladegerät zu lassen. Dann ist immer die max. Leistung vorhanden.
Die Entladung im "Stand-Bye-Betrieb" ist systembedingt, da wir keinen mechanischen EIN/AUS Schalter am Gerät haben. Dieser würde in der hohen Wassertiefe nicht funktionieren. Im E-Scrubber ist ein Differenz-Druck-Taster eingebaut, der einen Betriebsstrom benötigt.
Der E-Scrubber schaltet sich aber bei Entladung von ca. 10% vollständig ab, um eine Tiefentladung der Akkus zu verhindern.

Der E-Scrubber darf

Yes, we offer a warranty for the E-Scrubber+.

• Private customers
  24 months from delivery date
• Business customers
  12 months from delivery date

In our shop there is an overview of all accessories and their application. The E-Scrubber can also hold your own tools. The tool holder has an M8 thread.

E-Scrubber+; up to 3 meters water depth.
E-Scrubber PRO; up to 10 meters water depth.
E-Scrubber EXPERT; up to 15 meters water depth. (New in Q1 24)

Yes, it usually floats on the surface of the water when an attachment is attached (such as a sponge or brush). However, we recommend securing the e-scrubber with the holding strap on your hand or telescopic rod. We cannot be responsible for any loss.

Water pressure increases linearly with water depth. At a water depth of 3 meters, the pressure on the E-Scrubber+ is approx. 0.3 bar. At a water depth of 6 meters it is already 0.6 bar. Our special housing can withstand very high water pressure, but water penetration can occur at water depths of > 3 meters.

Water pressure increases linearly with water depth. At a water depth of 10 meters, the pressure on the E-Scrubber+ is approx. 0.3 bar. At a water depth of 6 meters it is already 0.6 bar. Our special housing can withstand very high water pressure, but water penetration can occur at water depths of > 10 meters.

Water pressure increases linearly with water depth. At a water depth of 15 meters, the pressure on the E-Scrubber+ is approx. 0.3 bar. At a water depth of 6 meters it is already 0.6 bar. Our special housing can withstand very high water pressure, but water penetration can occur at water depths of > 15 meters.

The water, especially salt water, can cause a short circuit in the device. This means that the device is no longer functional and cannot be repaired.

Especially under water, it can happen that you react quickly and uncontrollably. The loop is used to securely connect the E-Scrubber+/PRO/EXPERT to your hand. The material of the strap is flexible and therefore does not cause injury to the hand.

The vacuum holder (scrubber handhold) is perfect for sticking to surfaces and thus providing a firm hold on the boat, for example in the water. This allows you to move freely and easily in the water to clean the waterline or the propeller. Please rinse with fresh water after use.

The one-hand holder is available in the shop .

Within Germany we deliver free of charge for goods worth over 300 EUR (net). For goods with a value of less than EUR 300, we charge a shipping/packaging fee of EUR 8.50.

Regardless of the value of the goods, we charge a flat rate shipping fee of EUR 16.80 within the European Union and EUR 25 to third countries (e.g. Switzerland or England).

Please contact our partner FAIRWAY.
https://fairway.com.tw/
We do not ship products to the USA, Canada, or South America.

We will be happy to provide you with further details upon request. Please contact: T: +49 7062 6759 6 or info@cleanera.eu. Shipping costs depend on weight and volume, as well as seasonal times.

All prices stated on the webshop are gross prices, i.e. including statutory VAT. The webshop calculates and displays the different VAT rates within the EU. The basis for this is the delivery address.

We ship the goods at a stated gross sales price including the VAT applicable in Europe for the recipient country. Power Systems pays the respective VAT difference (compared to the 19% in Germany) to the recipient country. No activities are necessary for the end customer. We charge a standard sales price for all European countries (stated on our webshop). The basis for the VAT rate is the delivery address.

Yes, we welcome larger orders and would be happy to pass on the following price advantages to you. We offer you a volume discount of 10% for orders of 3 or more devices (Starter Set or Set-Aqua). For larger quantities, please contact us at: T: +49 7062 6759 6 or info@cleanera.eu.