FAQ / Payment & Shipping
How high are the shipping costs in Germany?
Within Germany we deliver free of charge for goods worth over 300 EUR (net). For goods with a value of less than EUR 300, we charge a shipping/packaging fee of EUR 8.50.
How much are the shipping costs within Europe?
Regardless of the value of the goods, we charge a flat rate shipping fee of EUR 16.80 within the European Union and EUR 25 to third countries.
How much are the shipping costs to USA?
Please contact our partner FAIRWAY.
https://fairway.com.tw/
We do not ship products to the USA, Canada, or South America.
How much are the shipping costs worldwide?
We will be happy to provide you with further details upon request. Please contact: T: +49 7062 6759 6 or info@cleanera.eu.
Are the sales prices on the online shop including sales tax (VAT)?
All prices stated on the webshop are gross prices, i.e. including statutory VAT.
There are different sales tax (VAT) rates within Europe. How is that regulated?
We ship the goods at a stated gross sales price including the VAT applicable in Europe for the recipient country. Power Systems pays the respective VAT difference (compared to the 19% in Germany) to the recipient country. No activities are necessary for the end customer. We charge a standard sales price for all European countries (stated on our webshop).